Karen L. Pletz, J.D., President and CEO
From a letter to Roger Nierenberg:
"I have thought of you often during the past month since faculty and staff had the opportunity to participate with you and with each other in The Music Paradigm. I enclose the front page Business Section coverage in The Kansas City Star in the event you have not seen it. It was a leadership event in Kansas City and one which will remain forever in our memory."
"Many people have asked what made the program unique and valuable. I will share with you what I shared with them."
"The program, first and foremost, is a unique and customized experience. Listening is the first and greatest attribute in learning and, to insure the optimal application to our organization, you spent the afternoon hours of the day preceding listening to what our organization is about -- really hearing our concerns and priorities, so that when you gathered us together, you knew us already. That quality of attention was a lesson in and of itself, and when I experienced that, I knew the program itself would be extraordinary."
"Enhanced organizational effectiveness is often a matter of understanding the components of optimal performance. Reading them or speaking of them is common. But, being able to experience them through a medium that demonstrates not only the concepts, but the beauty of their orchestration is a revelation which is lasting and meaningful. Being able to hear and see immediately the difference between effective behaviors and ineffective behaviors on the outcomes, becomes a significant determinant of future behaviors in ourselves. Every time I think about effective communication now, I remember the differing perspective of the player in the back row. Because it was one of numerous visual and auditory lessons, it will remain a positive influence upon future behavior."
"Every person in our organization felt likewise, even those who were doubters at first. We are a wiser and better organization for the experience, and I thank you. I have participated in a vast number of effectiveness forums in my career, many of significant reputation and quality. I can say to you without hesitation that The Music Paradigm is the best. Your unique ability to immerse each participant in the music and its lessons taught in a way no other medium could."
"Thank you for leaving us a changed organization."